Our Aims

 

About helping people:

  • To help people live safely, as independently as possible, in their own homes, for longer.

  • To help those caring for others to provide quality care and to have quality of life themselves.

 

About ethics, impartiality and scope:

  • To provide an ethical, independent, objective, high quality service.

  • To provide a comprehensive service, drawing on international best practice and employing a wide range of technologies, from both mainstream telecare and wider markets to meet the needs of our customers.

 

About relationships and service:

  • To build open, honest, long-term relationships with our customers so we develop a good understanding of their needs.
  • To provide a flexible service which accommodates change as customer's needs change.

 

About competition:

  • To work openly and collaboratively with public, private and voluntary sector organisations to provide and improve the provision of telecare.